HKU Main Building Fountain
Contact Us
For summer programmes related enquiries, please email tasterhk@hku.hk.
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Disclaimer:
The information collected will be used by the University for admission-related, academic and statistical purposes. HKU will treat the personal data provided by the user as strictly confidential and will not disclose any personal information provided by the user to any external body or organization unless the user has been informed or it is required to do so by law. Please note the general points pursuant to the Personal Data (Privacy) Ordinance as set out in the Personal Information Collection Statement and the General Data Protection Regulation.

General Enquiries

Applicants and prospective students are welcome to contact the Admissions Office for support in the following channels:

For Applicants who have started your application with HKU

Please contact us via the application portal under My Inbox. The Admissions Office will not respond to any enquiries regarding ongoing applications through channels other than those submitted via the applicant portal to ensure our applicants’ privacy.

For Prospective Students and Applicants who have not yet started your application

Live Chat: Every Monday, Wednesday, Friday 10:00am – 12:30pm (HKT); Thursday 2:30pm – 5:00pm (HKT) (except Hong Kong General and University Holidays)

 CHAT NOW
Please note that information and content of chat sessions will be stored on a third-party website. You may review the privacy statement of this chat platform here. You are strongly advised not to provide other personal details on this chat platform. Information collected by The University of Hong Kong will be stored and used to contact you on programme and admissions information. If you do not wish to leave your information on this site, please connect with us in writing.

In Writing: Your enquiries will be answered as soon as possible and within 3 business days.

Connect with Us

Telephone: Every Tuesday 10:00am – 12:30pm HKT (except Hong Kong General and University Holidays)

(+852) 3917 5886

HKU Discord Community:

Join here

The HKU Discord Community is co-managed by our staff and student ambassadors, you may ask your questions in one of the channels or send a direct message to "HKU Admissions" or one of the student ambassadors.

Note:

In order to protect the privacy of our applicants, and to comply with the Privacy Ordinance in Hong Kong, the University will only communicate information regarding any ongoing or submitted application to the University[1] through the HKU Application System for Undergraduate Admissions and an email copied to the registered email addresses.  Applicants may simply log onto the application system and submit their questions via the live chat function available in the “Inbox” tab of your application account. 

We appreciate the concern parents and counsellors may have on the students’ application progress.  We do ask that you allow the students to take ownership of their own applications.  You may also note that the University has also posted information regarding the application process and requirements on our website.  We regret that, however, we will not be able to respond to any enquiries made outside of the application system on matters concerning a specific application.

[1] including but not limited to questions on application status, entrance scholarships, admissions deposit, offer conditions, document submission, appeal and offer confirmation, etc. 

 

Visit HKU

HKU Campus Tour:

International and non-JUPAS prospective students, who are looking to apply or have already applied to HKU as full-time undergraduate students are welcome to join our Campus Tour!

Our Student Ambassadors will guide you around the HKU campus, showcasing our various facilities and introducing you to the vibrant HKU life.

REGISTER NOW

Activity Time (HKT)
Arrival and Registration 16:00
Greetings 16:15-16:20
Campus Tour 16:20-17:30

* Campus Tours are typically scheduled on every other Friday. However, some of the dates may not be available. Please check the available sessions on the registration page. If you cannot attend one of the available sessions, you are also welcome to visit the HKU campus as we are open to the public. You may refer to the HKU Campus Map for a self-guided tour.

Telephone: (+852) 39171308

(9:30-12:30, 14:30-17:30,except Hong Kong General and University Holidays)

General Enquiries

Applicants and prospective students are welcome to contact the Admissions Office for support in the following channels:

For Applicants who have started your application with HKU

Please contact us via the application portal under My Inbox. The Admissions Office will not respond to any enquiries regarding ongoing applications through channels other than those submitted via the applicant portal to ensure our applicants’ privacy.

For Prospective Students and Applicants who have not yet started your application

Live Chat: Every Monday, Wednesday, Friday 10:00am – 12:00noon (HKT); Thursday 2:30pm – 5:00pm (HKT) (except Hong Kong General and University Holidays)

 CHAT NOW
Please note that information and content of chat sessions will be stored on a third-party website. You may review the privacy statement of this chat platform here. You are strongly advised not to provide other personal details on this chat platform. Information collected by The University of Hong Kong will be stored and used to contact you on programme and admissions information. If you do not wish to leave your information on this site, please connect with us in writing.

In Writing: Your enquiries will be answered as soon as possible and within 3 business days.

Connect with Us

Telephone: Every Tuesday 10:00am – 12:30pm (HKT) (except Hong Kong General and University Holidays)

(+852) 3917 5886

Note:

In order to protect the privacy of our applicants, and to comply with the Privacy Ordinance in Hong Kong, the University will only communicate information regarding any ongoing or submitted application to the University[1] through the HKU Application System for Undergraduate Admissions and an email copied to the registered email addresses.  Applicants may simply log onto the application system and submit their questions via the live chat function available in the “Inbox” tab of your application account. 

We appreciate the concern parents and counsellors may have on the students’ application progress.  We do ask that you allow the students to take ownership of their own applications.  You may also note that the University has also posted information regarding the application process and requirements on our website.  We regret that, however, we will not be able to respond to any enquiries made outside of the application system on matters concerning a specific application.

[1] including but not limited to questions on application status, entrance scholarships, admissions deposit, offer conditions, document submission, appeal and offer confirmation, etc. 

 

 

Meet Our Team

Local Outreach Team (For JUPAS Students)

Mr. Edwin NG

Senior Programme Manager

 

 

 

Mr. Nate HO

Programme Manager

Ms. Lucia IP

Programme Manager

 

International Outreach Team (For Students with International Qualifications)

Ms. Zorian WONG

Senior Programme Manager

Mr. Howard KWAN

Programme Manager

 

 

Ms. Lumi FENG

Programme Manager

Mr. Steven DELSINNE

Student Recruitment Counsellor

Ms. Teresa DENG

Student Recruitment Counsellor

Mainland Outreach Team (For NJCEE (Gaokao) Students)

Ms. Sisy LIU

Programme Manager

University of Hong Kong main building

Admissions Office

MG14, Ground Floor, Main Building,
The University of Hong Kong, Pokfulam, Hong Kong

 

Office Hours

Monday to Friday

9:00am – 1:00pm; 2:00pm - 5:30pm

You are strongly encouraged to use the virtual communication platforms shown above to contact us regarding admissions-related enquiries.

Our office will be closed on Hong Kong General and University Holidays. Please refer to the list here